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This Privacy Policy describes how IQS Wheels LLC (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from iqswheels.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Updates will be posted on the Site, and we will update the “Last updated” date at the top of the policy. It is your responsibility to review the policy periodically to stay informed.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

To provide our Services, we collect personal information from a variety of sources. The information we collect depends on how you interact with us. This section details the types of personal information we collect, how we use it, and the sources of this information.

Information We Collect Directly from You

When you interact with our Services, we may collect the following types of information:

  • Basic contact details: Name, address, phone number, and email.
  • Order information: Billing and shipping addresses, payment confirmation, and order details.
  • Account information: Username, password, and security questions.
  • Shopping details: Items viewed, added to your cart, or added to your wishlist.
  • Customer support information: Information you include in communications with us, such as inquiries or complaints.

Some features of our Services require you to provide personal information. If you choose not to provide this information, certain features may be unavailable to you.

Information We Collect Through Cookies

We use cookies and similar technologies to automatically collect data about your interaction with our Services (“Usage Data”). This may include:

  • Device and browser information.
  • Network connection details.
  • IP address and activity data.

You can manage cookies through your browser settings, but blocking them may affect your experience with our Services.

Information We Obtain from Third Parties

We may also receive personal information about you from:

  • Vendors and service providers, such as Shopify and payment processors.
  • Advertising and analytics providers, which help us improve and promote our Services.

Any information we collect from third parties will be handled according to this Privacy Policy.

HOW WE USE YOUR PERSONAL INFORMATION

We use the information collected to:

  • Provide products and services: Fulfill orders, process payments, and manage accounts.
  • Improve customer communication: Respond to inquiries and provide support.
  • Enhance user experience: Tailor marketing efforts and improve the functionality of our Services.
  • Ensure security: Detect and prevent fraud or unauthorized activities.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and tracking technologies to:

  • Improve the performance of our Site.
  • Provide analytics to understand user interaction with our Services.
  • Deliver tailored advertisements.

Most browsers automatically accept cookies. You can disable cookies, but doing so may limit certain features on our Site.

HOW WE DISCLOSE PERSONAL INFORMATION

We may share your personal information with:

  1. Service providers: For IT management, payment processing, data analysis, shipping, and other operational needs.
  2. Business partners: Including Shopify, for operational and advertising purposes.
  3. Legal compliance: To comply with applicable laws or respond to legal processes.
  4. Corporate purposes: In case of a merger, acquisition, or bankruptcy.

We do not sell your sensitive personal information.

USER-GENERATED CONTENT

If you choose to submit product reviews or other user-generated content on our Site, this information may be visible to other users. We are not responsible for the use or misuse of this publicly available information.

SECURITY AND DATA RETENTION

While we strive to protect your personal information, no system can guarantee complete security. We retain your data only for as long as necessary to provide our Services or to comply with legal obligations.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Know: Request access to your data and understand how it is used.
  • Delete: Request the deletion of your personal information.
  • Correct: Update inaccurate information.
  • Portability: Receive a copy of your personal information.

To exercise these rights, contact us using the details below. We will verify your identity before processing your request.

INTERNATIONAL USERS

Your personal information may be transferred and processed outside of your country, including in the United States. By using our Services, you consent to such transfers.

CONTACT INFORMATION

For questions about this Privacy Policy or to exercise your rights, please contact us:

IQS Wheels LLC
Email: support@iqswheels.com